CarbaLux GmbH
Gewerbering 5
82544 Egling
Germany

Tel. +49 8176 9989 888
Fax +49 8176 9989 254
kontakt [a] carbalux.de
Managing director: Prof. Dr. Hans Rudolf Pfaendler, Dr. Walter Rubin
Commercial Court: Munich District Court HRB 220444
VAT-Id: DE302479928

Data protection information (as of May 20, 2018)
CarbaLux GmbH stores the following data for accounting purposes:

Contact details of the customer and/or the customer's employee (company name, addresses, telephone numbers, fax numbers, email addresses)

Due to statutory retention periods (e.g., Section 257 of the German Commercial Code (HGB), Section 147 of the German Fiscal Code (AO), we retain personal data for up to ten years from the date of the order/invoice. Personal data not subject to these statutory retention periods will be deleted or blocked from further processing one year after the order.

If you have any questions about this process, please contact the management. The name and contact details of the responsible party can be found in the imprint.

We would like to point out that you have the right to lodge a complaint at any time and that you have access to information about your personal data at any time, as well as the right to rectification, erasure, restriction of processing or objection to processing, as well as the right to data portability.

Privacy Policy

This privacy policy explains the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online offering and the associated websites, functions, and content, as well as external online presences, such as our social media profiles (hereinafter collectively referred to as the "online offering"). Regarding the terms used, such as "processing" or "controller," we refer to the definitions in Article 4 of the General Data Protection Regulation (DSGVO/GDPR).

Person responsible

see imprint above

Types of data processed:

- Inventory data (e.g., names, addresses).
- Contact details (e.g., email, telephone numbers).

Categories of data subjects

Visitors and users of the online offer (hereinafter we refer to the data subjects collectively as “users”).

Purpose of processing

- Answering contact requests and communicating with users.

Terms used

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers virtually all data handling.

‘Pseudonymisation’ means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

The “controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of the processing of personal data.

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Relevant legal bases

In accordance with Art. 13 DSGVO/GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 DSGVO/GDPR, the legal basis for processing to fulfill our services and implement contractual measures as well as to answer inquiries is Art. 6 (1) (b) DSGVO/GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 (1) (c) DSGVO/GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 (1) (f) DSGVO/GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) DSGVO/GDPR serves as the legal basis.

Security measures

In accordance with Art. 32 DSGVO/GDPR, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as the access, input, and transfer of data, ensuring its availability, and segregation. Furthermore, we have established procedures that ensure the exercise of data subjects' rights, the deletion of data, and the response to data threats. Furthermore, we consider the protection of personal data right from the development and selection of hardware, software, and processes, in accordance with the principle of data protection by design and through data protection-friendly default settings (Article 25 DSGVO/GDPR).

Cooperation with processors and third parties

If, as part of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if transmission of the data to third parties, such as payment service providers, is necessary to fulfil the contract in accordance with Art. 6 (1) (b) DSGVO/GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “order processing agreement”, this is done on the basis of Art. 28 DSGVO/GDPR.

Transfers to third countries

If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or the disclosure or transmission of data to third parties, this will only occur if it is necessary to fulfill our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation, or on the basis of our legitimate interests. Subject to statutory or contractual permissions, we will only process or have data processed in a third country if the special requirements of Art. 44 et seq. DSGVO/GDPR are met. This means that processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the EU (e.g., for the USA through the "Privacy Shield") or compliance with officially recognized specific contractual obligations (so-called "standard contractual clauses").

Rights of data subjects

You have the right to request confirmation as to whether the data in question is being processed and to access this data as well as further information and a copy of the data in accordance with Art. 15 DSGVO/GDPR.

According to Art. 16 DSGVO/GDPR, you have the right to request the completion of your data or the correction of inaccurate data concerning you.

In accordance with Art. 17 DSGVO/GDPR, you have the right to request that the data in question be deleted immediately or, alternatively, to request that the processing of the data be restricted in accordance with Art. 18 DSGVO/GDPR.

You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 DSGVO/GDPR and to request that it be transmitted to other responsible parties.

Furthermore, according to Art. 77 DSGVO/GDPR, you have the right to lodge a complaint with the competent supervisory authority.

Right of revocation

You have the right to revoke consent granted in accordance with Art. 7 (3) DSGVO/GDPR with future effect.

Right of objection

You can object to the future processing of data concerning you at any time in accordance with Art. 21 DSGVO/GDPR. The objection can be made, in particular, against processing for direct marketing purposes.

The data we process will be deleted or restricted in accordance with Articles 17 and 18 of the DSGVO/GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements in Germany, storage takes place in particular for 10 years in accordance with Sections 147 Para. 1 AO, 257 Para. 1 Nos. 1 and 4, Para. 4 HGB (books, records, management reports, accounting documents, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with Section 257 Para. 1 Nos. 2 and 3, Para. 4 HGB (commercial letters).

According to legal requirements in Austria, storage takes place in particular for 7 years according to Section 132 Para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, statements of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services that are provided to non-entrepreneurs in EU member states and for which the Mini One Stop Shop (MOSS) is used.

Contractual services

We process the data of our contractual partners and prospective customers, as well as other clients, customers, clients, or contractual partners (collectively referred to as "contractual partners") in accordance with Art. 6 (1) (b) DSGVO/GDPR in order to provide them with our contractual or pre-contractual services. The data processed in this process, the type, scope, purpose, and necessity of their processing are determined by the underlying contractual relationship.

The data processed includes the master data of our contractual partners (e.g., names and addresses), contact data (e.g., email addresses and telephone numbers) as well as contract data (e.g., services used, contract contents, contractual communication, names of contact persons) and payment data (e.g., bank details, payment history).

As a general rule, we do not process special categories of personal data unless these are part of commissioned or contractual processing.

We process data that is necessary to establish and fulfill contractual services and will indicate the necessity of providing this information if this is not obvious to the contractual partners. Disclosure to external persons or companies only occurs if it is required within the scope of a contract. When processing data provided to us within the scope of an order, we act in accordance with the client's instructions and legal requirements.

When you use our online services, we may store the IP address and the time of each user action. This storage is based on our legitimate interests, as well as the interests of the users in protecting against misuse and other unauthorized use. This data will generally not be passed on to third parties unless it is necessary to pursue our claims in accordance with Art. 6 (1) (f) DSGVO/GDPR or there is a legal obligation to do so in accordance with Art. 6 (1) (c) DSGVO/GDPR.

Data will be deleted when it is no longer required to fulfill contractual or statutory duties of care, or to handle any warranty or similar obligations. The necessity of retaining the data will be reviewed every three years; otherwise, statutory retention periods apply.

Administration, financial accounting, office organization, contact management

We process data as part of administrative tasks, as well as the organization of our operations, financial accounting, and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process as part of providing our contractual services. The processing is based on Art. 6 (1) (c) DSGVO/GDPR and Art. 6 (1) (f) DSGVO/GDPR. Customers, interested parties, business partners, and website visitors are affected by the processing. The purpose of and our interest in the processing lies in administration, financial accounting, office organization, and data archiving—i.e., tasks that serve to maintain our business activities, perform our tasks, and provide our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information stated in these processing activities.

We disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors, as well as other fee-paying agencies and payment service providers.

Furthermore, based on our business interests, we store information about suppliers, event organizers, and other business partners, e.g., for the purpose of subsequent contact. We generally store this predominantly company-related data permanently.

Contact us

When you contact us (e.g., via contact form, email, telephone, or social media), the user's information will be processed to process the contact request and its handling in accordance with Art. 6 (1) (b) DSGVO/GDPR. User information may be stored in a customer relationship management system ("CRM system") or similar request organization.

We delete requests if they are no longer required. We review their necessity every two years; furthermore, statutory archiving obligations apply.